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The Road Less Traveled: The Intersection Of Quality Culture And Person Centered PracticeRobert Frost's famous poem ends with the revelation that the narrator took "the road less traveled by. And that has made all the difference." While Frost's exact meaning is debated, it offers keen insight into the courage and leadership needed by organizations demonstrating person centered practice. High quality service delivery in developmental disability systems means far more than meeting minimum compliance standards. It requires an organizational culture that expects high quality engagement with people served, families and the workforce. High quality person centered practices include day to day interactions demonstrating the core values of respect, trust and dignity. This presentation will explore the opportunities to demonstrate person centered practice through a culture of quality, and the critical role of leadership.
Mary Lou Bourne
CEO
Person Centered Consulting Annapolis, MD |
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| Status | Date | Time | Location | Registration |
|---|---|---|---|---|
| Open | November 6, 2026 | 10:00 am - 12:00 pm |
Zoom Webinar |
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